Calculating ROI – and Accounting for the Intangible

Our topic at the SFF Seven this week is our worst ROI ever. So many to choose from!

ROI is industry shorthand for Return on Investment. It’s basically a calculation for financial health of a business. I looked up the origin and found out that Donaldson Brown created the term.

As the Assistant Treasurer [of DuPont] in 1914, Brown developed a formula for monitoring business performance that combined earnings, working capital, and investments in plants and property into a single measure that he termed “return on investment.” It later became known in academic and financial circles as the DuPont Method (or Model) for Return on Investment. The measure was widely taught in business schools and adopted by many companies as a means of benchmarking the financial health of their products and businesses.

That’s interesting, because I wondered if it was an old model. Turns out it’s over a century old!

Also, the term comprises much more than I think most writers mean when they use it. When I hear writers talk about ROI, it’s always whether a particular effort – a conference, buying an ad, buying into an anthology – will be more expensive than the sales it generates. Many reduced it to the simplest math: “If I spend this much attending a con, will I earn more than that on sales of my books?” Often husbands are cited as putting forth this equation, usually as justification for wives not attending cons.

When asked for my opinion there (and sometimes even when NOT asked), I have always said that conferences of all types provide an intangible ROI. Networking and getting your books in front of people give long-term results that aren’t always quantifiable. Since I was doing a bit of research, I looked up if anyone thinks the DuPont Model for ROI is antiquated. Turns out there’s this:

We demonstrate that firms ‘assets are becoming increasing more intangible, and the traditional DuPont Analysis omits this crucial piece of a firm’s ability to generate profit.

Those folks are talking market equity, but it occurs to me that many authors looking at simple math and short-term sales are failing to account for the intangible value of building recognition for their work over the long term.

But I digress.

The topic today asks about my personal worst return on investment. Since I don’t really do the calculations – see above – I don’t know a precise metric. I can, however, share an investment regret. When my very first book came out, the essay collection Wyoming Trucks, True Love, and the Weather Channel, a friend of mine, Chuck, told me one of HIS great regrets was not buying a case of his first book. The first edition was worth a great deal and he was sorry not to have done that. So, I bought a case of my books!

Reader: I still have most of them.

See, my first book didn’t sell tons of copies and I have not become an NYT bestseller with a TV miniseries based on my books, unlike Chuck. He meant well, and I adore him for thinking that I would have the same trajectory, but I’m not C.J. Box, alas!

I suppose the key takeaway here is that there is no one size fits all advice.

Also, that the ROI on cats is always solid.

 

The Business of Writing

This week at the SFF Seven, we’re talking the business side of being a writer.

In our fantasies of being famous and beloved authors, we envision many things: bucolic writing sessions, romantic candlelit garrets with wine- and quill-strewn desks, celebrations with adoring fans, bookstore windows filled with our bestseller. (What’s yours? I’d love to know!) We (or, at least, I didn’t) don’t picture ourselves slaving at the computer, going cross-eyed over royalty statements or struggling to ramp up on the newest social media trend.

Many of us creatives don’t love the business side of being a writer. I mean, there’s a reason we took literature, theater, and art classes in college instead of Economics, and that we only knew where the business school was because we occasionally had to meet one of our friends there. With a few exceptions, as creatives, business is not our favorite learn.

But we have to learn to do it and we have to learn to do it WELL.

If we don’t, people will take advantage of us and, believe me, there are plenty lined up to do just that. There are ample cautionary tales of authors handing over the business aspects of their careers to someone else and losing everything. Even if it doesn’t go that badly, we run the risk of making foolish choices out of ignorance.

How much time do I spend on the business aspect of my writing life? A lot. At least as much time as I spend actually writing, possibly even twice as much, or even three times. Because I’m a hybrid author, self-publishing my books counts as me running a small, highly exclusive publishing company. It takes hours every day. On the trad publishing side, even though I have an agent who is amazing and efficient, I still have to spend a fair amount of time on back and forth with her – all business. And then there’s conventions and conferences, which are basically all business. Chatting with my author friends is fun and social, but also? Business.

The way I see it, since I write full-time and have no other job, anything I spend my time on that isn’t drafting or editing words counts as business. I take it very seriously.

A Few of My Favorite Contractors

This week at the SFF Seven we’re talking about Contractor Best Practices. And already CharissaJames, and KAK have posted great articles about communication and clear expectations. I whole-heartedly ditto everything they said.

So, instead of reiterating, I thought I’d share my own favorite contractors. It’s a great opportunity to give them a shout-out. One of the best parts of being an author who self-publishes is that you become the source of work for other people. I love that I, by creating words, am a font which then flows money out to the people who do work for me. They are vital parts of my business and I’d hate to be without them.

These days, after years of honing my practices, they’re a pretty lean team.

My Assistant

First and foremost, my amazing assistant is the fabulous Carien Ubink, aka book blogger Sullivan McPig. Whenever someone asks what my assistant does for me, I reel off the list and then – for about half an hour afterward – I’m adding “Oh, and she also does this!” We’ve been working together for years now. (She could tell you how many, which is one of the things she does for me.) She’s the best.

My Cover Artist

While I occasionally use other cover artists, my go-to and favorite is Ravven. She’s done the majority of my covers and I hope will do many, many more. She has an uncanny ability to take my inadequate descriptions and hand me back a gorgeous cover that exceeds my imagination. She’s timely, helpful, goes the extra mile. No one else comes close to her in talent, skill, and clean business practices.

My Proofreader

Crystal Watanabe at Pikko’s House handles all of my editorial. She’s super fast, thorough, and a delight to work with. She also operates a business that offers the gamut of editorial services. I highly recommend checking out Pikko’s House.

My Formatter

Yes, I farm out my formatting – largely because my formatter, Paul at BB eBooks, is so fantastic. He accommodates my sometimes screechingly tight turnaround times, always doing a stellar job, and with a great attitude. There’s nobody I trust more to get the job done right.

Career Leveling Up: What Jeffe Is Doing

Our topic at the SFF Seven this week is “Room for Growth.” We’re discussing one aspect of our writing or publishing careers – that we can control! – that we’d like to improve this year.
This topic is apropos for me right now because I’m in the midst of a push to boost (wedge, shove, or squeeze) my career to a new level. Come on over to find out more!

When To Take the Market into Consideration

Our topic at the SFF Seven this week is our most frequent story starter — idea, milieu, character, theme, what-if, trope, editor request, etc. Come on over to find out why this is a practical decision for me.